Users of the services provided by BOUTOS-PETS.GR BOUTOS BROS ΟΕ acknowledge and accept these present terms and conditions.

Information about BOUTOS-PETS.GR BOUTOS BROS ΟΕ
The company BOUTOS-PETS.GR Boutos Bros is already in its 5th decade in the field of animal feed and equipment for all animals. Through our many years of experience, we have developed a range of high-quality products that meet the modern market’s needs and specifications

Our production unit for animal feed, in conjunction with our collaboration with some of the top domestic and international firms, has made us highly competitive and always in tune with market demands. Our company specializes in the production and distribution of high-quality food for pigeons, canaries, parrots, and productive animals. Additionally, we were one of the first in the industry to engage in the trade of food for dogs and cats. By offering food options even for the most demanding consumers, we provide the most comprehensive solutions for both retail and wholesale customers. The philosophy of our company is to establish long-term partnerships that endure over time, rather than pursuing short-term gains from sporadic and speculative sales.

INTRODUCTION
This document
This document constitutes a legal agreement between you, the user, and the entity provided by BOUTOS-PETS.GR Boutos Bros It defines the use of online properties and, in any case, the use of the provided services. “Legal agreement” means that the terms of this agreement bind the relationship between you and us once you accept the terms. For simplicity, the terms ‘User,’ ‘you,’ ‘yours,’ and similar terms, whether in singular or plural form, refer to you, the User ‘We,’ ‘us,’ ‘ours,’ and similar terms refer to the company that owns and manages BOUTOS-PETS.GR ΑΦΟΙ ΜΠΟΥΤΟΥ ΟΕ as described in this document. “BOUTOS-PETS.GR ΑΦΟΙ ΜΠΟΥΤΟΥ ΟΕ” refers to the current website and/or application The ‘Agreement’ refers to this document, as modified from time to time. The agreement is concluded in the English language. Other specific terms are referred to in the section titled ‘Definitions’ at the bottom of the agreement.

Acceptance of this agreement.
To use BOUTOS-PETS.GR ΑΦΟΙ ΜΠΟΥΤΟΥ ΟΕ, you must carefully read this agreement and accept it by clicking the accept button. If you do not accept this agreement, you cannot use the service.

REGISTRATION, CONTENT OF BOUTOS-PETS.GR ΑΦΟΙ ΜΠΟΥΤΟΥ ΟΕ, AND PROHIBITION OF USE

REGISTRATION
For the use of the service or any part thereof, users must register truthfully and completely, providing all the required details in the registration form.” Users must also fully accept the Privacy Policy and the present Terms and Conditions. Users are responsible for the confidentiality of their login credentials.
It is understood that the owner is not responsible in any case for the loss, disclosure, theft, or unauthorized use by third parties, for any reason, of the user’s access credentials.

User account deletion and account termination
Registered users can cancel their accounts and stop using the service at any time through the BOUTOS-PETS.GR ΑΦΟΙ ΜΠΟΥΤΟΥ ΟΕ interface or by directly contacting the owner In case of a User’s violation of the Terms, the owner reserves the right to suspend or terminate the user’s account at any time and without warning
The owner reserves the right to suspend or terminate the User’s account at any time and without warning if they believe that:
• The User has violated this agreement and/or
• The User’s access or use of the service may cause harm to the owner, other users, or third parties, and/or
• The User’s use of BOUTOS-PETS.GR ΑΦΟΙ ΜΠΟΥΤΟΥ ΟΕ may lead to a violation of laws or regulations, and/or
• In case of investigation by judicial or government intervention, and/or
• The account is considered, at the sole discretion of the owner, for any reason, inappropriate or offensive or in violation of this agreement.

Content available on BOUTOS-PETS.GR ΑΦΟΙ ΜΠΟΥΤΟΥ ΟΕ
The content available on BOUTOS-PETS.GR ΑΦΟΙ ΜΠΟΥΤΟΥ ΟΕ is protected by applicable copyright laws and related international treaties. Unless stated otherwise, the use of any content is exclusively permitted within the limits defined in this clause
The owner grants the user, for the entire duration of the agreement, a personal, non-transferable, and non-exclusive license to use the content. This license is intended exclusively for personal use of any such content and never for commercial use and is limited to the user’s device
Therefore, the user cannot copy and/or download and/or assign and/or transfer (beyond the limits mentioned below), modify, publish, broadcast, sell, what is available on BOUTOS-PETS.GR ΑΦΟΙ ΜΠΟΥΤΟΥ ΟΕ, nor allow third parties to do so through the user or his device, even without the user’s knowledge Where expressly refers to BOUTOS-PETS.GR ΑΦΟΙ ΜΠΟΥΤΟΥ ΟΕ, the user may be authorized only for personal use to download and/or copy and/or share any available content through BOUTOS-PETS.GR ΑΦΟΙ ΜΠΟΥΤΟΥ ΟΕ for personal use and provided that the copyright other requests requested by the owner are applied correctly.

Content provided by third parties
The owner does not moderate the content or links provided by third parties before they are posted on BOUTOS-PETS.GR ΑΦΟΙ ΜΠΟΥΤΟΥ ΟΕ. The owner is not responsible for the content provided by third parties or its availability.

User-generated content
Users are responsible for their own content and the content of third parties that they share through BOUTOS-PETS.GR ΑΦΟΙ ΜΠΟΥΤΟΥ ΟΕ, which they upload, publish, or otherwise transmit via BOUTOS-PETS.GR ΑΦΟΙ ΜΠΟΥΤΟΥ ΟΕ or any other means. Users confirm that they have obtained all necessary consents from third parties whose data and/or content they share with the Owner, and they indemnify the Owner for any liability or claim arising from the Owner in connection with the unlawful distribution of third-party content or the unlawful use of the service.
The Owner does not moderate the content provided by users or third parties, but will take action if complaints are received from users or if orders are issued by public authorities regarding content that is deemed offensive or illegal.
Specifically, the Owner may decide to suspend or cease the display of content in cases where:
• complaints from other users about files.
• a notice of copyright infringement is received
• it is decided to do so in view of/ or as a result of legal actions.
•this action requested by a public authority or.
•If it is believed that the content, while accessible through BOUTOS-PETS.GR AFOI BOUTOU OE, may endanger users, third parties, the availability of the service, and/or the owner.

Rights over user-provided content.
The only rights granted to the owner in relation to the content provided by users are those necessary for the operation and maintenance of BOUTOS-PETS.GR AFOI BOUTOU OE.
Unless otherwise specified, the following apply:
By submitting, posting, or displaying content on or through BOUTOS-PETS.GR AFOI BOUTOU OE, the user grants the owner a worldwide, non-exclusive, royalty-free, sublicensable, use, copy, reproduce, adapt, modify, publish, transmit, display, and distribute such content in any medium or through distribution methods available or developed later

Services provided by third parties
Users can use third-party services or content included on BOUTOS-PETS.GR AFOI BOUTOU OE, but they must be aware of the terms and conditions of these third parties and have given their consent. In no case shall the owner be considered responsible for the proper functionality or availability of both third-party services.

Prohibited use
The service will be used only in accordance with these Terms
The user is not allowed to:

• to reshape, disassemble, modify or create derivative works based on BOUTOS-PETS.GR AFOI BOUTOU OE or any part of it
• To bypass any technology used by BOUTOS-PETS.GR AFOI BOUTOU OE or its licensors to protect content accessible through it
• To copy, store, process, alter, prepare any derivative work, or modify in any way any content provided through BOUTOS-PETS.GR AFOI BOUTOU OE.
• to use any robot, spider, web crawling or retrieval application, or other automated device, process, or means for accessing, retrieving, scraping, or indexing any portion of BOUTOS-PETS.GR AFOI BOUTOU OE or its content.
• Leasing, subleasing, or licensing the exploitation of BOUTOS-PETS.GR AFOI BOUTOU OE.
• to harass, torment, insult, defame, use threatening practices, threaten, or violate the legal rights of others in any other way (such as privacy and publicity rights)
• To distribute or publish content that is illegal, indecent, unlawful, defamatory, or inappropriate
• To misuse any account used by another user
• To register or use the service to approach users in order to promote, sell, advertise products, or services of any kind through BOUTOS-PETS.GR AFOI BOUTOU OE by any means
• To use BOUTOS-PETS.GR AFOI BOUTOU OE in any other inappropriate way that violates the Terms.

Terms and Conditions of Sale
BUY

Payment methods
BOUTOS-PETS.GR AFOI BOUTOU OE uses third-party tools to process their payments and is not connected to any of the provided payment information, such as the credit card, in any way
Any reduced payment cost burdens the User.

Product availability
The prices, descriptions, or availability of the products displayed are subject to change without notice. The posted photos are for representation purposes only and may not be an accurate representation of the product.
The owner makes every effort to present the product features with the maximum level of detail allowed by BOUTOS-PETS.GR AFOI BOUTOU OE in each product tab that the user views However, the images and colors of the products offered for sale on BOUTOS-PETS.GR AFOI BOUTOU OE may differ from the actual ones due to various factors, such as, for example, user device settings, photographic filters, etc. Therefore, the user acknowledges and agrees that any such slight differences do not constitute non-compliance of the products.

Buying process
Every order sent constitutes an offer to purchase the products Orders are subject to availability and the discretion of the owner’s acceptance.
Users must select the products and complete check–out, after carefully verifying the information in the order summary. The order is placed upon self-confirmation and is subject to the payment of prices, taxes, and shipping fees, as well as any further payments mentioned in the order summary.
Order receipt does not constitute acceptance of the order. The order is confirmed upon sending the order confirmation to the email address provided by the user. The owner reserves the right to cancel an order by notifying the user within 5 business days from placing the order, using the email address associated with their purchase, regarding the unavailability of one or more of the products they purchased. In this case, the owner will refund the price and the shipping cost to the user

Checkout
The order is completed in accordance with the details mentioned on the order summary page and in the order confirmation email, depending on the availability of the ordered product.
The owner is not responsible for damages incurred due to delays in delivery that are not dependent on the circumstances foreseen by the parties during the order confirmation

Offers and discounts
The owner reserves the right, with sole and unquestionable discretion, to offer discounts and/or promotions for a limited period of time.. The terms of these discounts and/or promotions will be determined each time on the respective information page of BOUTOS-PETS.GR AFOI BOUTOU OE.
Each discount and/or offer will be valid for the specified period or, as applicable, for as long as the stock lasts. If the discount and/or offer is of limited duration, the time is referenced in the time zone of the Owner, as indicated by the location in this document

Use of vouchers
Unless stated otherwise, the following terms apply to the use of vouchers.
• Each voucher is valid for one person and can be used once in the manner and on the date specified in the instructions on the website and/or accompanying the coupon
• Partial use of the voucher is not allowed, and it cannot be used in a way that leads to its complete redemption at a later stage.
• The voucher must be redeemed exclusively within the timeframe specified in the offer. After this period, the voucher will expire automatically, excluding any possibility for the user to claim rights related to it.
• If the voucher is used for services different from those described in the original offer, the user is not entitled to any credit/refund/compensation if there is a difference between the original value of the offer and the redeemed value.
• Use of the voucher is for personal, non-commercial use only. Therefore, any reproduction, forgery and commercial transaction of the purchased voucher, as well as any illegal activity related to the purchase and / or use of the voucher, is strictly prohibited.
In case of illegal action, the owner can refuse to fulfill his contractual obligations.

Distribution
Deliveries are made during business hours to the address indicated by the user and in the manner specified in the order summary.
Upon delivery, the user must verify the contents specifying any anomalies in the delivery form.
If the products are not collected within the period specified by the carrier, the products will be returned to the owner, who will refund the purchase price, but not the shipping cost. The owner cannot be held responsible for delivery errors due to inaccuracy or incomplete completion of the purchase order by the user for any damages that occur to products after delivery to the carrier company, if arranged by the user or for delivery delays attributed to him.

Prices and shipping costs
Unless otherwise stated, prices include applicable taxes
The delivery cost is displayed only during the order completion phase. unless otherwise specified, it is not considered included.
These costs may vary, sometimes significantly, due to the destination chosen by the user. For overseas deliveries, any customs or import duties incurred by the user will be added to the shipping costs and will be charged when the package reaches the destination country.
The owner is not responsible for the possibility of intervention in relation to the aforementioned costs, which are not within its sphere of control.

Pay on delivery
In some cases, the user can use the service payment with replacement, through which, upon delivery the courier is responsible for collecting the amount Farmina.
Cash on delivery is possible for orders with a total value that does not exceed 3,000.00 euros and is within the limits allowed for cash transactions.
Όπου είναι συνεπές, εφαρμόζονται οι διατάξεις του τμήματος “Παράδοση”.Όπου είναι συνεπές, εφαρμόζονται οι διατάξεις του τμήματος “Παράδοση”.

Offers and discounts
The owner reserves the right, with sole and unquestionable discretion, to offer discounts and/or promotions for a limited period of time.. The terms of these discounts and/or promotions will be determined each time on the respective information page of BOUTOS-PETS.GR AFOI BOUTOU OE. Each discount and/or offer will be valid for the specified period or, as applicable, for as long as the stock lasts. If the discount and/or offer is for a limited time only, the time is in the Owner’s time zone as indicated by its location in this document.

Retention of ownership
Until full payment of the price of the ordered products, the products remain the property of the Owner.

RETURN POLICY AND WARRANTY

RETURN POLICY
In case of purchase of products or services through BOUTOS-PETS.GR AFOI BOUTOU OE, the user has the right to terminate the contract without specifying the reason within 14 days. The return period expires after 14 days from the day on which the user or a third party – other than the carrier and designated by the user – takes physical possession of the products. To exercise the right of return, the user is obliged to inform the owner of his decision to cancel the order by sending a clear statement to the specified contacts.
For this purpose, the user is provided with a template return form provided in the “definitions” section of this document. Users, however, are free to express their desire and return their order in any other equivalent way.

Quitting a diet plan Farmina
The user can exercise the right of withdrawal at any time, without being subject to penalties and without having to justify the reasons for termination. It must send written notice to the owner named in this document.
The owner can withdraw at any time without having to give a reason and must notify the user in writing within 15 working days. This excludes cases of extenuating circumstances in which the holder can withdraw immediately.
The user takes into account that the return does not entail a refund for the part of the service already provided nor does it create title to request any refund or refund.

Επιδράσεις της απόσυρσης
Users who properly withdraw from the contract will be reimbursed by the owner for all payments made, including those covering delivery costs (except for additional costs resulting from a possible choice of a specific type of delivery, other than normal delivery method which would result in lower shipping costs) without undue delay and in any case no later than 14 days from the day on which the owner was informed of the user’s decision to withdraw from this contract. Refunds will be made using the same means of payment used by the user for the original transaction, unless the user has expressly agreed otherwise. In any case the user will not incur additional costs as a result of this compensation.
Compensation may be withheld until the goods are received or until the user provides evidence that he has sent back the goods, whichever is earlier.
The user sends back the products and returns them to the owner without undue delay and in any case no later than 14 days from the day on which the user announced his intention to withdraw from the contract. The deadline is met if the user sends the products back before the end of the 14-day period. The cost of returning products is responsibility of the user, but it will be refunded as stated above. The user is solely responsible for any diminished value of the goods resulting from the handling of the goods, except what is necessary to determine the nature, characteristics, and operation of the merchandise.

Εφαρμογή του δικαιώματος υπαναχώρησης
The clauses referring to the exercise of the right of return and its consequences and exceptions apply exclusively to those users who are characterized as consumers, i.e users who are acting for purposes that can be considered outside of commerce (or business activity).

Warranty
A user who purchases as a consumer has the right to a warranty of conformity for purchased products and services within 24 months from the date of purchase, provided that notice of any defects discovered is given to the owner within 2 months from their discovery.
To exercise the right of warranty, the user is obligated to contact the owner using the contact details provided in this document and to provide an accurate description of the defect.
If the product does not conform to the description, the user has the right to have the product repaired or replaced.
The user also has the right to request a fair price reduction or to terminate the contract in the following cases:
• If repair and replacement are impossible or excessively costly.
• If the holder has not taken measures to repair or replace the goods within a reasonable period of at least 15 days.
• Whenever a previous replacement or repair has caused significant inconvenience to the user.
The user is obliged to return the defective products.

Manufacturer’s Warranty
All products sold by the owner via @farmina_hellas benefit from the Warranty Farmina“. If the pet does not like the product, the qualifying consumer has the right to request that the product be replaced with another of their choice of equal commercial value. This warranty can be activated as long as no more than 20% of the product has been consumed. In case of exercising the “Warranty Farmina” the transportation costs for the collection and delivery of the new product are the responsibility of the user.

COMPENSATIONAND LIMITATIONOFLIABITY

Compensation
The user agrees to indemnify and hold harmless the Owner and its subsidiaries, partners, officers, directors, agents, associates and employees, on a case-by-case basis, from and against any claim or demand, including but not limited to fees and expenses incurred by third parties due to or arising out of the user’s content, use or connection to the Service, violate these Terms, or violate the rights of a third party.

Limitations of Liability
BOUTOS-PETS.GR AFOI BOUTOU OE and all the functions accessible through it are provided to users in accordance with the terms and conditions of the agreement, without any warranty, express or implied, not required by law. In particular, there is no warranty for the suitability of the services offered for the specific purposes of the user.
BOUTOS-PETS.GR AFOI BOUTOU OE and the functions accessible through BOUTOS-PETS.GR AFOI BOUTOU OE are used by users at their own responsibility and discretion.
In particular, the owner, within the limits of applicable law, is liable for contractual and non-contractual damages to users or third parties only with intent or gross negligence when it concerns direct and immediate consequences of the activity of BOUTOS-PETS.GR AFOI BOUTOU OE. Therefore, the owner is not liable for:
• Any losses that are not a direct consequence of the owner’s breach of the agreement.
• Any loss of business opportunities and any other losses, even indirect, that may arise from the user (including, among others, loss of transactions, loss of revenue, income, profits, or expected savings, loss of contracts or business relationships, loss of reputation or goodwill, etc.).
• Damages or losses resulting from interruptions or malfunctions of BOUTOS-PETS.GR AFOI BOUTOU OE due to acts of force majeure or at least due to unforeseeable and unexpected events, and in any case regardless of the will and control of the owner, including, but not limited to, failures or disturbances in telephone or electric lines, the internet, and/or other means of transmission, unavailability of websites, strikes, natural disasters, viruses, and cyberattacks, interruptions in the delivery of products, services, or applications. and
• incorrect or inappropriate use of BOUTOS-PETS.GR AFOI BOUTOU OE by users or third parties.

OTHERS

Breakdowns of operations
To ensure the best possible use of the service for users, the owner reserves the right to interrupt the service for maintenance or system updates, informing users through continuous updates published on BOUTOS-PETS.GR AFOI BOUTOU OE.

Resale of Operations
Users are not allowed to reproduce, copy, sell, resell, or exploit any part of BOUTOS-PETS.GR AFOI BOUTOU OE and its service without the explicit written permission of the owner, which is granted either directly or through an appropriate resale program.
The owner may tolerate resale on a limited basis.”one–to–one” , any form of bulk resale is expressly excluded.

Privacy Policy
For information regarding the use of their personal data, users should refer to the privacy policy of BOUTOS-PETS.GR AFOI BOUTOU OE, which is considered to be part of these Terms.

Copyrights
All trademarks, whether nominal or figurative, as well as all other trademarks, trade names, service marks, words, illustrations, images, or logos that appear in connection with BOUTOS-PETS.GR AFOI BOUTOU OE are and remain the exclusive property of the Owner or its licensors and are protected by the laws applicable to trademarks and related international agreements.
All trademarks and all other trademarks, trade names, service marks, word marks, commercial names, illustrations, images, and logos related to third parties and content sent by third parties to BOUTOS-PETS.GR AFOI BOUTOU OE are and remain the exclusive property of such third parties and their licensors and are protected by the applicable laws on trademarks and related international agreements. The owner does not hold the copyrights and may only use them within the limits and in accordance with the agreements concluded with these third parties and for the purposes described herein.

Age policy
Users declare that they are adults according to their applicable legislation. In no case is it allowed for individuals under the age of 13 to use BOUTOS-PETS.GR AFOI BOUTOU OE.

Changes to these Terms
The owner reserves the right to modify these Terms at any time by informing users through a notice posted on BOUTOS-PETS.GR AFOI BOUTOU OE.
Users who continue to use BOUTOS-PETS.GR AFOI BOUTOU OE after the changes have been published accept the new Terms in their entirety..

Assignment of the contract
The owner retains the right to assign, transfer, sublicense, renew, or subcontract any or all rights or obligations under these Terms, provided that the user’s rights under the Terms are not affected.
Users are not allowed to assign or transfer their rights or obligations under these Terms in any way without the written permission of the owner.

Contacts
All communications related to BOUTOS-PETS.GR AFOI BOUTOU OE must be sent using the contacts specified in this document.

DIvision
If any provision of these Terms is invalid or unenforceable, that provision will be eliminated, and the remaining provisions will not be affected and will remain in force.

Εφαρμοστέο δίκαιο και δικαιοδοσία
The present Terms and any dispute concerning the application, interpretation, and validity of this agreement shall be subject to the laws, jurisdiction of the state, and the exclusive jurisdiction of the courts where the owner has its registered office
An exception to this rule applies in cases where the law provides a unique place of jurisdiction for consumers

DISPΡUTE RESOLUTION

Onlinedispute resolution for consumers.
The consumer residing in Europe should be aware that the European Commission has created an electronic platform for alternative dispute resolution, which provides an extrajudicial method for resolving any disputes related to and arising from online sales and service contracts. Therefore, if you are a European consumer, you can use this platform to resolve any disputes arising from the electronic contract concluded with the owner The platform is available to the following link.
The owner is available for any questions through the email address provided in the owner’s information in this document.

Αυθεντική έκδοση αυτών των Όρων
The present Terms are drafted and revised in Italian. The versions in other languages are provided for informational purposes only. In case of inconsistency between different language versions, the version drafted in Italian will always prevail.

Definitions
Sample of return form
Adressed to:
Russo Mangimi S.p.A. , Via Nazionale delle Puglie 80035 – Nola (NA) Italy
VAT 01239651217, Paid-up share capital: €6,750,000. Naples Chamber of Commerce
info@farmina.com
I am notifying you that I am withdrawing from the contract of sale the following goods / for the provision of the following service:
_____________________________________________(Insert a description of the goods/services subject to the corresponding return).
• Orders: _____________________________________________ (insert date)
• Delivery: _____________________________________________ (insert date)
•Consumer name: _____________________________________________
• Consumer adress: _____________________________________________
• Date: _____________________________________________
(Sign if this form is being shared on paper.)

Confirmation of the order

Every order placed by the user/customer is always followed by an automated email message, sent within a few hours by the COMPANY, confirming the receipt of the order and reiterating its content. This email correspondence from the company only serves as confirmation that the order has been received with the stated content and, in no case, constitutes acceptance of the order or an agreement on the terms of sale.

Upon confirming the availability of the PRODUCT, the accuracy of the order, and the absence of errors related to the pricing of the PRODUCTS, their characteristics, etc., the COMPANY will confirm the acceptance of the order and its content. The sale will be prepared, and confirmation will be provided either by email or by phone. Only then is the order considered complete. In any case, the CUSTOMER will be informed of the transportation costs.

Receiving, Order Processing
The email message sent by the owner upon receiving the order indicates:
Service
The service provided by BOUTOS-PETS.GR AFOI BOUTOU OE as described in these Terms and at BOUTOS-PETS.GR AFOI BOUTOU OE.
Terms and Conditions (or conditions)
These Terms and Conditions, which constitute a legally binding agreement between the user and the owner.
User
Any user of the service, whether a person or a legal entity.
Last updated: May 22, 2018
The user hosts this content and collects only the personal data that is absolutely necessary to provide it.